Account & data

Delete your Selah account

Available to every Selah account holder, including people who no longer have the app installed.

Request deletion on the web

Email us from the address connected to your Selah account. Include “Delete my Selah account” and tell us whether you used Google or Apple to sign in. We may ask for limited additional information to verify that the account belongs to you.

If the button does not open an email app, write to selahsupport.app@gmail.com with the subject “Delete my Selah account”.

What we delete

After verification, we permanently delete the authentication account and the cloud data connected to it, including the synced profile, reading preferences and progress, highlights, notes, saved reflections and insights, Ask history, journeys, AI usage records, and support messages associated with the account.

What may be retained

We may retain only information that is required for fraud prevention, security, dispute resolution, or legal compliance, and only for as long as that purpose or applicable law requires. Data in encrypted backups may remain until the backup is overwritten under the normal backup cycle; it is isolated from ordinary use in the meantime.

Data stored only on a device

Guest data and any account data that has not synced may exist only on a device. Remove it in Selah with Delete guest data, or remove the app and its local storage. A web request cannot erase data from a device that never uploaded it.

Timing

We will acknowledge the request and complete verified deletion as soon as reasonably possible, subject to any time period required or permitted by applicable law.